Join our talent pool by simply submitting your resume. We’ll inform you about the new jobs matching your profile and update you if you are the best fit for one of our open positions.

Join Talent Pool

<div style="">About Capillary<br>Capillary offers an intelligent loyalty and customer engagement platform that enables brands to delight customers across their<br>purchase journey during acquisition, analysis, insights, and activations.<br><br>Over 400 marquee brands across the US, Middle East, SEA and India, including Petron, Landmark, Levi's, Pizza Hut, PUMA, Jotun,<br>KFC, HP, and GlaxoSmithKline trust Capillary to unlock maximum customer retention potential. With over 650 million consumers<br>and 120,000 stores on the platform, Capillary handles over 100 million consumer communications every day and 300 million loyalty<br>transactions per month. Over 500 Capillary associates across 14 global offices are continually innovating to find new ways for<br>brands to make their consumersʼ lives easier, and experiences memorable.<br><br>Capillary is backed by Warburg Pincus, Sequoia Capital, Norwest Venture Partners, Qualcomm Ventures, and American Express<br>Ventures. Few interesting facts about us:<br>- Our products power 250K POS terminals stores across the globe.<br>- Our code touches 650M end customers in 35 countries.<br>- Campaigns product has the scale of reaching out to the whole of South India's population in a few hours.<br>- Loyalty products process transactions of ~$10B annually<br>- Commerce Platforms process a GMV of INR 30Crores/day.<br></div><div style="">Do you want to work with high scale, multi-tenant systems that provide real value to retailers? Want to build real web applications that work across multiple channels and devices? We have a bright bunch of folks who care about building the next billion $ enterprise. They are driven, highly technical, and highly motivated.<br>The right candidate should have an entrepreneurial mindset and a strong background in developing complex web experiences that are rich, responsive, and interactive.<br><br>You can read more about the work we do at our blog: https://medium.com/capillary-tech/tagged/captech<br><br>Roles and Responsibilities:<br>Own development, design, scaling and maintenance of application that power the central platform of Capillary's Cloud<br>CRM product.<br>- Contribute to overall design and roadmap.<br>- Mentor Junior team members.<br>- EXPERTISE AND QUALIFICATIONS<br></div><div style="">Required Skills:<br>- Innovative and self-motivated with passion to develop complex and scalable &nbsp;applications.<br>- 3+years of experience in software development with strong focus on algorithms and &nbsp;data structures.<br>- Strong coding and design skills with prior experience in developing scalable &amp; highly available systems using &nbsp;&nbsp;&nbsp;Core Java/J2EE, Spring, Hibernate.<br>- Work experience with Relational databases is required (Primarily MySQL)<br>- Prior work experience with Non-Relational databases (primarily Redis, MongoDb) is an &nbsp;added plus.<br>- Strong Analytical and Problem Solving Skills.<br>- BTech from IIT or BE in computer science from a top REC/NIT<br></div><div style="">Job Perks:<br>- Competitive Salary as per market standards<br>- Flexible working hours<br>- Chance to work with a world class engineering team</div>

India - Capillary Technologies India Ltd 

SDE 1

<div style="">About Capillary<br>Capillary offers an intelligent loyalty and customer engagement platform that enables brands to delight customers across their<br>purchase journey during acquisition, analysis, insights, and activations.<br><br>Over 400 marquee brands across the US, Middle East, SEA and India, including Petron, Landmark, Levi's, Pizza Hut, PUMA, Jotun,<br>KFC, HP, and GlaxoSmithKline trust Capillary to unlock maximum customer retention potential. With over 650 million consumers<br>and 120,000 stores on the platform, Capillary handles over 100 million consumer communications every day and 300 million loyalty<br>transactions per month. Over 500 Capillary associates across 14 global offices are continually innovating to find new ways for<br>brands to make their consumersʼ lives easier, and experiences memorable.<br><br>Capillary is backed by Warburg Pincus, Sequoia Capital, Norwest Venture Partners, Qualcomm Ventures, and American Express<br>Ventures. Few interesting facts about us:<br>- Our products power 250K POS terminals stores across the globe.<br>- Our code touches 650M end customers in 35 countries.<br>- Campaigns product has the scale of reaching out to the whole of South India's population in a few hours.<br>- Loyalty products process transactions of ~$10B annually.<br>- Commerce Platforms process a GMV of INR 30Crores/day.<br>- Do you want to work with high scale, multi-tenant systems that provide real value to retailers? Want to build real web applications that work across multiple channels and devices? We have a bright bunch of folks who care about building the next billion $enterprise. They are driven, highly technical, and highly motivated.<br>The right candidate should have an entrepreneurial mindset and a strong background in developing complex web experiences that are rich, responsive, and interactive.<br><br>You can read more about the work we do at our blog: https://medium.com/capillary-tech/tagged/captech<br><br>Roles and Responsibilities:<br>Own development, design, scaling and maintenance of application that power the central platform of Capillary's Cloud<br>CRM product.<br>- Contribute to overall design and roadmap.<br>- Mentor Junior team members.<br>- EXPERTISE AND QUALIFICATIONS<br></div><div style="">Required Skills:<br>- Innovative and self-motivated with passion to develop complex and scalable &nbsp;applications.<br>- 3+years of experience in software development with strong focus on algorithms and &nbsp;data structures.<br>- Strong coding and design skills with prior experience in developing scalable &amp; highly available systems using Core Java/J2EE, Spring, Hibernate.<br>- Work experience with Relational databases is required (Primarily MySQL)<br>- Prior work experience with Non-Relational databases (primarily Redis, MongoDb) is an &nbsp;added plus.<br>- Strong Analytical and Problem Solving Skills.<br>- BTech from IIT or BE in computer science from a top REC/NIT<br></div><div style="">Job Perks:<br>- Competitive Salary as per market standards<br>- Flexible working hours<br>- Chance to work with a world class engineering team</div>

<h2 style="font-size: 1.5em">To support the Secretarial &amp; Compliance team in ensuring compliance with the Companies Act, 2013, SEBI regulations, and other applicable corporate laws, while gaining practical exposure to corporate governance and secretarial functions.</h2><ul>  <li style="">Assist in preparation, filing, and tracking of statutory forms and returns with <b style="font-weight: 700">MCA</b> and other regulators</li>  <li style="">Maintain and update statutory registers, records, and compliance trackers</li>  <li style="">Support compliance under the <b style="font-weight: 700">Companies Act, 2013</b>, <b style="font-weight: 700">SEBI LODR</b>, and other applicable laws</li>  <li style="">Assist in drafting <b style="font-weight: 700">notices, agendas, minutes</b>, and attendance records for Board, Committee, and General Meetings</li>  <li style="">Help in compilation and circulation of meeting papers</li>  <li style="">Support post-meeting compliances and action tracking</li>  <li style="">Assist in drafting resolutions, disclosures, policies, and corporate documents</li>  <li style="">Support due diligence exercises, audits, and regulatory inspections</li>  <li style="">Coordinate with internal teams and external consultants (RTA, auditors, legal advisors)</li>  <li style="">Maintain secretarial files and digital records</li>  <li style="">Track timelines and ensure adherence to statutory deadlines</li>  <li style="">Support ad-hoc legal and compliance assignments as required</li>  <li style="">Good drafting and documentation skills</li>  <li style="">Attention to detail and accuracy</li></ul>

Intern

<div style="">Customer Success function is central to our capability of creating and delivering value to our customers. This is pivitol in definining, representing and growing our relationship with our customers. The core expectations from the person is:&nbsp;</div><ul>  <li style="">Manage and grow set of customer accounts by actively engaging in use-case discussion to increase capillary product adoption and generate ROI for the customers</li>  <li style="">Discuss and detail operationalising new intiatives by understanding the product &amp; integration capabilities</li>  <li style="">Maintain a healthy NPS from direct stakeholders</li>  <li style="">Working effectively both independently and as a member of a cross-functional team.</li>  <li style="">Program Solver and Proactive in identifying customer pain points.</li>  <li style="">Manage Mid level stakeholders for capillary clients.</li>  <li style="">Effective and persuasive presentations (verbal and written) on the certain objective provided by the Client Consulting with the client &amp; solving his business problems</li>  <li style="">Efficient in SQL or Data bricks to quickly query the data to make informed decisions and to give insightful suggestions to the customers.</li>  <li style="">Create Quarterly review presentation / Steering committee meeting decks.</li>  <li style="">Design CRM programs &amp; building customer-centric strategy</li>  <li style="">Coordinate with different teams (Incident Management, Execution team, Solutions, Tech team)</li></ul>

Senior Associate, Customer Success

<div style="">Provide software application support under the supervision of the Senior Engineer.<br>•<code> &nbsp;</code>Perform analyses on software application functionality and suggesting improvements.<br>•<code> &nbsp;</code>Ensure effective front end and back end functionality of applications.<br>•<code> &nbsp;</code>Consult with the software development team, internal users, and clients to improve application performance.<br>•<code> &nbsp;</code>Manage code migration across environments to ensure continued and synchronised functionality.<br>•<code> &nbsp;</code>Establish the root causes of application errors, and escalating serious concerns to the Senior Engineer.<br>•<code> &nbsp;</code>Keep record of configuration changes and scheduling application updates.<br>•<code> &nbsp;</code>Document processes and monitoring application performance metrics.<br>•<code> &nbsp;</code>Provide front end support to clients and colleagues in other departments.<br>•<code> &nbsp;</code>Advanced knowledge of front end and back end programing languages, such as Java, Javascript, Python •<br>Ability to manage code migration, document configuration changes, and monitor performance.<br>•<code> &nbsp;</code>Exceptional ability to provide front end support to internal departments and web-based clients.<br>•<code> &nbsp;</code>Advanced proficiency in determining the causes of application errors and repairing them.<br>•<code> &nbsp;</code>Knowledge of Advanced Encryption Standards (AES).<br>•<code> &nbsp;</code>Ability to keep up with innovation in application design.<br>•<code> &nbsp;</code>Exceptional communication skills.<br>•<code> &nbsp;</code>Ability to work in rotational shifts.<br>•<code> &nbsp;</code>A Bachelorʼs Degree in Software Engineering, Computer Science, Information Technology, Information Systems,<br>Computer Engineering, or similar</div>

Product Support Engineer

Product Support Engineer - intern

<div style="">The single POC responsible for driving the overall engagement from</div><div style="">Capillary, and ensuring that the business objectives from CRM &amp; Loyalty are met for the brands.</div><div style="">The key responsibilities of a Engagement Manager include but are not limited to:</div><div style="">• Identify, action and/or provide advice on how to improve business input metrics such as NPS that drive growth and improve end customer experience.</div><div style="">• Initiate and prioritize projects, track business development, cross-sell, and up-sell</div><div style="">• Engage closely with the account management, and implementation team to help determine the best technical implementation methods and reasonable execution schedules.</div><div style="">• Analyzes business data, financial information, and commercial needs of clients to evaluate business opportunities to reach cost-effective business solutions.</div><div style="">• Excellent cross functional team management and interpersonal communication skills enabling effective interaction with people at all organizational levels</div><div style="">• Goal Attainment: Demonstrated success identifying business opportunities for clients and increasing adoption and utilization of company products.</div><div style="">• Relationship Development: building and cultivating relationships customers, and external stakeholders driving decisions collaboratively, resolving conflicts, and ensuring follow-through.</div><div style="">• Data Analysis: Analytical problem-solving ability. Uses data analysis, reporting, and forecasting to guide business</div><div style="">decisions.</div><div style="">• Planning: Track record of developing business plans with a demonstrated ability to effectively manage multiple customers and priorities across teams in a fast-paced, deadline-driven environment.</div><div style="">• Proactively shapes and iterates on the plan for the year, and suggests changes/improvements to the Brand teams on a periodic basis</div><div style="">• Drives all cadences (monthly CRM/operations review, QBR, etc.)</div><div style="">• Should have in depth knowledge of MS-office (word, excel, PPT) and able to present to CXO level in the organization</div>

Malaysia - Capillary Technologies (Malaysia) SDN BHD

Engagement Manager

<div style="">Work closely with the Business Head to manage Key Clients and ensure world-class service experience</div><ul>  <li style="">Understand and analyze existing business and figure out opportunities to scale it up</li>  <li style="">Initiate and prioritize projects, track</li>  <li style="">Engage closely with the account management/delivery/implementation/training teams to help determine the best technical implementation methods and reasonable execution schedules.</li>  <li style="">Analyzes business data, financial information, and commercial needs of clients to evaluate business opportunities to reach cost-effective business solutions.</li>  <li style="">Excellent team management and interpersonal communication skills enabling effective interaction with people at all organizational levels</li>  <li style="">Networking in the region with prospect/industry and represent Capillary at regional/national events.</li></ul><div style=""><b style="font-weight: 700">External Skills And Expertise</b></div><ul>  <li style="">4-6 years of experience with<b style="font-weight: 700"> understanding retail, digital, CRM/loyalty analytics space.</b></li>  <li style="">Proven record of driving results in a high-growth company environment.</li>  <li style="">Demonstrated record of success in a goal-oriented, highly accountable, business environment</li>  <li style="">Deep understanding of industry issues, a vision for growth, and a passion to build Capillary’s position in the industry</li>  <li style="">Ability to articulate, Capillary’s value proposition effectively to all types of Customers and ability to interact with any level within the customer organization (Particularly with CXO/CMOs/ Marketing Heads) and<b style="font-weight: 700"> </b>align brand on industry specific KPIs, set targets and help the brands to achieve them.</li>  <li style="">Ability to adapt to a changing environment quickly and easily.</li>  <li style="">Ability to prioritize tasks and manage time efficiently, showcasing a High level of self-initiative and self-motivation.</li>  <li style="">Experience with managing clients, stakeholders, and cross-functional teams.</li>  <li style="">Proven people, business and project leadership&amp; negotiation experience</li></ul>

Capillary Technologies Philippines

Associate Engagement Manager

<div style=""><br>•<code> &nbsp;</code>Provide software application support under the supervision of the Senior Engineer.<br>•<code> &nbsp;</code>Perform analyses on software application functionality and suggesting improvements.<br>•<code> &nbsp;</code>Ensure effective front end and back end functionality of applications.<br>•<code> &nbsp;</code>Consult with the software development team, internal users, and clients to improve application performance.<br>•<code> &nbsp;</code>Manage code migration across environments to ensure continued and synchronised functionality.<br>•<code> &nbsp;</code>Establish the root causes of application errors, and escalating serious concerns to the Senior Engineer.<br>•<code> &nbsp;</code>Keep record of configuration changes and scheduling application updates.<br>•<code> &nbsp;</code>Document processes and monitoring application performance metrics.<br>•<code> &nbsp;</code>Provide front end support to clients and colleagues in other departments.<br>•<code> &nbsp;</code>Advanced knowledge of front end and back end programing languages, such as Java, Javascript, Python •<br>Ability to manage code migration, document configuration changes, and monitor performance.<br>•<code> &nbsp;</code>Exceptional ability to provide front end support to internal departments and web-based clients.<br>•<code> &nbsp;</code>Advanced proficiency in determining the causes of application errors and repairing them.<br>•<code> &nbsp;</code>Knowledge of Advanced Encryption Standards (AES).<br>•<code> &nbsp;</code>Ability to keep up with innovation in application design.<br>•<code> &nbsp;</code>Exceptional communication skills.<br>•<code> &nbsp;</code>Ability to work in rotational shifts.<br>•<code> &nbsp;</code>A Bachelorʼs Degree in Software Engineering, Computer Science, Information Technology, Information Systems,<br>Computer Engineering, or similar.</div>

Software Development Engineer 1

<div style="">Capillary offers an Intelligent Customer Engagement platform to retailers and consumer businesses - managing the entire life cycle of customer data from acquisition, analysis, insights, and activations.</div><div style="">Over 300 marquee brands across 30+ countries, including Pizza Hut, VF Brands, Walmart, Al-Futtaim, KFC, Starbucks, Madura Garments, Courts and Samsung, trust Capillary to enable easy and seamless consumer experiences. With over 400 million consumers and 25,000 stores on the platform, Capillary is Asia’s leading SaaS product company. Over 500 Capillary associates across 14 global offices are continually innovating to find new ways for brands to make their consumers’ lives easier, and experiences memorable.</div><div style="">Capillary is backed by Warburg Pincus, Sequoia Capital, Norwest Venture Partners, Qualcomm Ventures, and American Express Ventures.</div><div style="">Few interesting facts about us:</div><ol>  <li style="">Our products power 250K POS terminals stores across the globe.</li>  <li style="">Our code touches 400M end customers in 35 countries.</li>  <li style="">Campaigns product has the scale of reaching out to the whole of South India's population in a few hours.</li>  <li style="">Loyalty products process transactions of ~$10B annually.</li>  <li style="">Commerce Platforms process a GMV of INR 30Crores/day.</li></ol>