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<div style="">The Project Controller will oversee the entire PSV (Professional Services) function across the following areas:</div><div style="">1. Adherence to project delivery timelines and cadences: Ensure that projects are being delivered on time, &nbsp;alert for delays and do retrospectives on key reasons for timeline slippages</div><div style="">2. Budget adherence, Revenue monitoring, cost monitoring and improvement: Monitor PSV budget month-on-month for salary and vendor costs and liaise with Finance for monthly reviews. Ensure that projects are billed on time</div><div style="">3. Running internal projects for PSV: Run technical and commercial projects within PSV. Some examples are insourcing from a services vendor, Rolling out infra upgrades across clients, rolling out a new Project monitoring tool for PSV etc</div><div style="">4. PSV process improvement - Work on process improvement across PSV on areas of onboarding, cadences, KPI monitoring, internal handovers etc</div><div style="">5. Manpower utilization and forecasting - Monitor manpower utilisation (by sub-function) on each project and do a budget-vs-actual analysis to identify areas of improvement in manpower planning and pricing.&nbsp;</div><div style="">6. Ownership of vendor relationships - All PSV vendor relationships will be owned by the Project controller. This would involve contracting, invoicing and performance monitoring of external vendors</div><div style=""><br></div><div style="">Interfacing required with - PSV, HR, Technology, Finance, Legal</div>

Capillary Technologies India Pvt Ltd (Bengaluru)

Project Controller

Technical Project Manager 

<div style=""><b style="font-weight: 700">About the Role</b></div><div style="">As an IT Support Engineer Intern, you will play a key role in supporting the IT infrastructure and helping resolve technical issues for end-users. This role will give you hands-on experience with IT support functions, including troubleshooting hardware, software, and network issues. You will work closely with our IT team to provide exceptional customer service to our employees, helping ensure seamless daily operations.</div><div style=""><b style="font-weight: 700">Key Responsibilities</b></div><div style="">- Assist with Technical Support: Provide front-line support for technical issues related to desktops, laptops, peripherals, and software for end-users.</div><div style="">- Troubleshoot Hardware and Software: Diagnose and resolve technical problems by applying effective troubleshooting techniques.</div><div style="">- Install and Configure Systems: Help set up new devices, install software, and configure applications as required.</div><div style="">- Maintain IT Documentation: Contribute to maintaining accurate records and documentation for all support-related activities, including tickets and resolutions.</div><div style="">- Inventory Management: Assist in managing IT assets and inventory, including onboarding/offboarding and organizing equipment and supplies.</div><div style="">- Support Network and Security: Work under the guidance of senior team members to help monitor and maintain network and security settings for end-user devices.</div><div style="">- Collaborate with Teams: Coordinate with IT engineers and other departments to ensure smooth communication and effective solutions.</div><div style=""><b style="font-weight: 700">Skills &amp; Qualifications</b></div><div style="">- Educational Background: Bachelor Degree/Diploma in Computer Science, Information Technology, or a related field.</div><div style="">- Technical Proficiency: Basic understanding of Windows and macOS operating systems, Microsoft Office Suite, and common IT tools.</div><div style="">- Troubleshooting Skills: Ability to approach technical issues logically and systematically to identify and resolve problems.</div><div style="">- Attention to Detail: Able to follow instructions carefully and pay attention to accuracy in documentation.</div><div style="">- Team Player: Willingness to collaborate, learn from senior team members, and contribute positively to team goals.</div><div style=""><b style="font-weight: 700">What You’ll Gain</b></div><div style="">- Hands-on experience in IT support, troubleshooting, and customer service within a professional environment.</div><div style="">- Exposure to a variety of IT tasks, including system configurations, hardware setup, and basic network administration.</div><div style="">- Insight into IT infrastructure management and the chance to develop technical skills essential for a career in IT.</div>

Intern - Engineer IT (Bangalore)

Senior Engineer - IT

Product Support Engineer

<div style=""><b style="font-weight: 700">Responsibilities</b></div><div style="">1. Relationship Development: building and cultivating existing relationships with customers, keep driving &nbsp;strategic value and continue building perception of Capillary as a strategic partner across all customer touch points&nbsp;</div><div style="">2. Project Management : Initiate and prioritize key projects, track business development and drive them to closure.</div><div style="">3. Drive Adoption : Work with internal and brand stakeholders to drive key product adoption in markets.</div><div style="">4. Custodian of Contractual KPIs for overall program : Keep track of all the contractual KPIs (Ops, Business, Platform).&nbsp;</div><div style="">5. Conflict Resolution :Engage cross functionally (with Product and Tech) to bring in enhancements that are show stoppers.&nbsp;</div><div style="">6. Engage customer stakeholders : &nbsp;Cadences ad Reviews and help drive charters at program level&nbsp;</div><div style=""><br></div><div style=""><b style="font-weight: 700">Key Traits&nbsp;</b></div><div style="">&nbsp;Previous Account Management / EM experience 4+ years of work experience&nbsp;</div><div style="">&nbsp;Has worked in a cross functional environment especially engaged with Tech / Product&nbsp;</div><div style="">&nbsp;Strong in Business Analytics&nbsp;</div><div style="">&nbsp;Ability to put together a strong plan and drive it to execution .</div><div style="">&nbsp;Can make sense of ambiguous business problems and map it to offerings at Capillary.&nbsp;</div><div style="">&nbsp;Help identify opportunities of upsell/ cross sell (eyes and ears across touch points)</div><div style="">&nbsp;Someone with lots of patience and willing to learn from everyday !&nbsp;</div><div style=""><br></div>

Senior Engagement Manager

<div style=""><b style="font-weight: 700">Job Summary:</b> As a Associate Software Engineer (Full Stack) at Capillary Technologies, you will be instrumental in building the next generation of digital applications and services that drive meaningful experiences between our clients and their customers. You will work across the full technology stack, with a primary focus on React, Node.js, and React Native, to create seamless, scalable, and robust solutions. Your contributions will support our mission to accelerate the digital transformation of the world's most innovative companies.</div><div style=""><b style="font-weight: 700">Supervisory Responsibilities:</b></div><ul>  <li style="">None.</li></ul><div style=""><b style="font-weight: 700">Duties/Responsibilities:</b></div><ul>  <li style="">Design, develop, and maintain full-stack applications using React, Node.js, and React Native.</li>  <li style="">Oversee and implement small software features and projects, typically spanning 2-4 weeks.</li>  <li style="">Continuously iterate on engineering approaches and processes to improve efficiency and outcomes.</li>  <li style="">Collaborate with cross-functional teams, including designers, strategists, and data scientists, to deliver holistic solutions to client challenges.</li>  <li style="">Connect your work to the broader business strategy, contributing to the overall success of the company.</li>  <li style="">Ensure that all solutions are scalable, maintainable, and aligned with industry best practices.</li>  <li style="">Perform other related duties as assigned.</li></ul><div style=""><b style="font-weight: 700">Required Skills/Abilities:</b></div><ul>  <li style="">1-3 years of experience in full-stack development, with strong expertise in React, Node.js, and React Native.</li>  <li style="">Solid understanding of JavaScript/TypeScript and related frameworks/libraries.</li>  <li style="">Excellent knowledge of computer science principles and software engineering best practices.</li>  <li style="">Proven experience in debugging, troubleshooting, and optimizing software for performance and scalability.</li>  <li style="">Clear communication skills for reporting progress and discussing blockers.</li>  <li style="">Strong understanding of the software development lifecycle (SDLC) and Agile methodologies.</li>  <li style="">Experience in mentoring and guiding other engineers, fostering a collaborative environment.</li>  <li style="">Interpersonal skills to influence and inspire others towards project and company goals.</li>  <li style="">Strong ability to collaborate across disciplines and with diverse teams.</li>  <li style="">Familiarity with cloud services (e.g., AWS, Azure) and DevOps practices is a plus.</li></ul><div style=""><b style="font-weight: 700">Education and Experience:</b></div><ul>  <li style="">Bachelor’s Degree in Computer Science, Engineering, or a closely related field.</li>  <li style="">At least 1 to 3 years of related experience in software development, with a focus on full-stack technologies.</li>  <li style="">Equivalent combinations of education, training, and experience will be considered.</li></ul>

Capillary Technologies LLC

Associate Software Engineer (Full Stack)

<div style=""><b style="font-weight: 700">Job Summary:</b></div><div style="">As a Software Engineer, React at Capillary you will help us build the foundations that will power the next generation of digital applications and online services. Capillary has helped to accelerate many of the world’s most innovative companies by using our team of experienced developers, designers, strategists, and data scientists to craft applications and services that drive meaningful experiences between our clients and their customers.</div><div style=""><b style="font-weight: 700">Supervisory Responsibilities:</b></div><ul>  <li style="">None.</li></ul><div style=""><b style="font-weight: 700">Duties/Responsibilities:</b></div><ul>  <li style="">Develop software capabilities to meet our clients requirements.</li>  <li style="">Work with the Product Owner to estimate and scope software tasks.</li>  <li style="">Collaborating with other disciplines to solve client’s business and/or technical problems.</li>  <li style="">Performs other related duties as assigned.</li></ul><div style=""><b style="font-weight: 700">Required Skills/Abilities:</b></div><ul>  <li style="">1-2 years of experience working in React Native and mobile application development</li>  <li style="">3-7 of experience working in modern responsive front-end frameworks (React, Angular, &nbsp;Vue, or other), &nbsp;NodeJS, or related technologies.</li>  <li style="">Proficient knowledge in computer science, software engineering, and front-end application architecture</li>  <li style="">Proficient knowledge in debugging and troubleshooting software.</li>  <li style="">Effective in pair programming.</li>  <li style="">Clear communication on progress and/or blockers.</li>  <li style="">Excellent understanding of how other disciplines work and function in the software development process.</li>  <li style="">Interpersonal skills to influence others around them towards company / project goals.</li>  <li style="">Strong cross organizational collaborative signals.</li></ul><div style=""><b style="font-weight: 700">Recommended Skills/Abilities:</b></div><ul>  <li style="">Experience in developing Typescript based Javascript applications.</li>  <li style="">Server-side frameworks such as Next, Nuxt, or other.</li>  <li style="">Experience writing effective tests for the front end.</li>  <li style="">Tech debt management / mitigation strategies,</li>  <li style="">Familiarity with WCAG compliance standards.</li>  <li style="">Solid CSS fundamentals,</li>  <li style="">Experience / knowledge of CSS methodologies such as BEM, CUBE, or other.</li>  <li style="">Grasp of markup semantics and its impact on accessibility and SEO.</li></ul><div style=""><b style="font-weight: 700">Education and Experience:</b></div><ul>  <li style="">High school diploma or equivalent.</li>  <li style="">Bachelor’s Degree in Engineering, or a closely related field and at least eight years of related experience; or an equivalent combination of education, training and experience.</li></ul><div style=""><b style="font-weight: 700">Physical Requirements:</b></div><ul>  <li style="">Prolonged periods of sitting/standing at a desk and working on a computer.</li>  <li style="">Must be able to lift up to 25 pounds at times.</li></ul><div style=""><b style="font-weight: 700">Travel:</b></div><ul>  <li style="">No travel expected with this position.</li></ul><div style="">I have read and understand the job requirements, responsibilities and expectations set forth in the job description provided for my position.</div>

Software Engineer (Full Stack)

<div style="">Capillary offers an Intelligent Customer Engagement platform to retailers and consumer businesses - managing the entire life cycle of customer data from acquisition, analysis, insights, and activations.</div><div style="">Over 300 marquee brands across 30+ countries, including Pizza Hut, VF Brands, Walmart, Al-Futtaim, KFC, Starbucks, Madura Garments, Courts and Samsung, trust Capillary to enable easy and seamless consumer experiences. With over 400 million consumers and 25,000 stores on the platform, Capillary is Asia’s leading SaaS product company. Over 500 Capillary associates across 14 global offices are continually innovating to find new ways for brands to make their consumers’ lives easier, and experiences memorable.</div><div style="">Capillary is backed by Warburg Pincus, Sequoia Capital, Norwest Venture Partners, Qualcomm Ventures, and American Express Ventures.</div><div style="">Few interesting facts about us:</div><ol>  <li style="">Our products power 250K POS terminals stores across the globe.</li>  <li style="">Our code touches 400M end customers in 35 countries.</li>  <li style="">Campaigns product has the scale of reaching out to the whole of South India's population in a few hours.</li>  <li style="">Loyalty products process transactions of ~$10B annually.</li>  <li style="">Commerce Platforms process a GMV of INR 30Crores/day.</li></ol>