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<h3 style="font-size: 1.17em"><b style="font-weight: 700">Role Overview</b></h3><div style="">We’re looking for an <b style="font-weight: 700">SDE I</b> to join the <b style="font-weight: 700">aiRA Engineering Team</b>.<br>You will work with senior engineers and product managers to design, build, and scale AI-driven micro-services and internal developer tools that power Capillary’s next-generation loyalty stack.</div><div style="">This role is ideal for someone excited by <b style="font-weight: 700">LLM-powered systems</b>, <b style="font-weight: 700">multi-agent orchestration</b>, and <b style="font-weight: 700">real-world SaaS engineering challenges</b> — from context-layer design to prompt orchestration, workflow automation, and performance optimization.</div><h3 style="font-size: 1.17em"><b style="font-weight: 700">What You’ll Do</b></h3><ul>  <li style=""><b style="font-weight: 700">Design and Develop:</b> Implement high-quality, testable code in Python/NodeJS/Java for aiRA Agents (Config, Analytics, Testing, Support).</li>  <li style=""><b style="font-weight: 700">Integrate AI workflows:</b> Build APIs and pipelines that connect LLMs, context stores, and brand-specific knowledge graphs.</li>  <li style=""><b style="font-weight: 700">Work with Data &amp; Context:</b> Support retrieval-augmented generation (RAG), embedding stores, and schema orchestration for brand-aware agents.</li>  <li style=""><b style="font-weight: 700">Collaborate Cross-Functionally:</b> Work closely with data science, UX, and platform teams to ship new capabilities (e.g., auto-test suites, predictive models, or self-configuring loyalty flows).</li>  <li style=""><b style="font-weight: 700">Monitor &amp; Optimize:</b> Instrument performance metrics, write automated tests, and optimize for latency, scalability, and cost-per-task.</li>  <li style=""><b style="font-weight: 700">Learn Fast, Ship Faster:</b> Contribute to hackathons, PoCs, and internal AI experiments that push the boundary of Generative Loyalty.</li></ul><h3 style="font-size: 1.17em"><b style="font-weight: 700">What We’re Looking For</b></h3><ul>  <li style=""><b style="font-weight: 700">0–2 years</b> of experience in software development (strong internship or academic projects count).</li>  <li style="">Proficiency in <b style="font-weight: 700">Python</b>, <b style="font-weight: 700">NodeJS</b>, or <b style="font-weight: 700">Java</b> and experience with REST APIs / microservices.</li>  <li style="">Familiarity with databases (MySQL, PostgreSQL or MongoDB) and event-driven systems.</li>  <li style="">Working knowledge of cloud platforms (AWS preferred) and Git workflows.</li>  <li style="">Bonus: Hands-on with LangChain/LlamaIndex, vector stores, or LLM APIs (OpenAI, Bedrock).</li>  <li style="">Strong problem-solving skills, clean code habits, and attention to detail.</li>  <li style="">Eagerness to learn AI systems and work in cross-functional teams (product, data, design).</li></ul>

India - Capillary Technologies India Ltd 

Intern (AI Team)

SDE 1 (AI Team)

<div style=""><b style="font-weight: 700">Internship Opportunity – Loyalty Product Team (Capillary Technologies, Bengaluru)</b></div><div style=""><br></div><div style="">This is an exciting opportunity to explore how some of the world’s most admired brands—including TATA, Shell, NASCAR, Indigo, and Domino’s—design and scale their customer loyalty programs.</div><div style="">As an intern, you will gain <b style="font-weight: 700">hands-on exposure</b> to real SaaS product work. You’ll learn how loyalty programs are structured, how promotions are designed, and how product managers and engineers bring features to life. You will also work with data and analytics to measure engagement, understand program effectiveness, and see how AI is transforming customer loyalty.</div><div style=""><br></div><div style="">Applicants must have created something on their own (project, tool, app, campaign, etc.). Interviews will be conducted in person at our Bengaluru office.</div><div style=""><br></div><div style="">If you’re passionate about product, technology, or marketing, and want to build a career in SaaS or customer engagement, this internship is the perfect starting point.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Capillary is an Equal Opportunity Employer and will not discriminate against any applicant for employment on the basis of race, age, religion, sex, veterans, individuals with disabilities, sexual orientation, or gender identity.</b></div><div style=""><b style="font-weight: 700">Disclaimer:</b></div><div style="">It has been brought to our attention that there have recently been instances of fraudulent job offers, purporting to be from Capillary Technologies. The individuals or organizations sending these false employment offers may pose as a Capillary Technologies recruiter or representative and request personal information, purchasing of equipment or funds to further the recruitment process or offer paid training. Be advised that Capillary Technologies does not extend unsolicited employment offers. Furthermore, Capillary Technologies does not charge prospective employees with fees or make requests for funding as a part of the recruitment process.</div><div style="">We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.</div>

Intern Product - Loyalty Group

<div style="">Founded in 2012, Capillary Technologies has a presence across the United States, Europe, India, the Middle East, and Asia, in particular, South East Asia. Capillary is an end-to-end customer loyalty platform that offers a comprehensive view of consumers, and unified, cross-channel strategies that deliver a real-time omnichannel, personalized, and consistent experience for customers. Powering 100+ loyalty programs, across 30+ countries, Capillary works with 250+ brands including the likes of Tata, PUMA, Shell, Al-Futtaim, Petron, Domino’s, Kanmo Group, and Marks &amp; Spencer. With a massive reach of 1Bn+ consumers and processing 5Bn+ annual transactions, the company has the backing of Warburg Pincus, Sequoia Capital, Avataar Ventures, and Filter Capital. For more information, visit <a href="http://www.capillarytech.com/" target="_blank">www.capillarytech.com</a>.</div><div style=""><b style="font-weight: 700">We are looking for a strategic sales with proven expertise of scaling businesses in a geography with extensive experience of technology and solution selling to large enterprises. The individual would be expected to lead Capillary’s sales efforts across the KSA region while covering nearby markets.</b></div><div style=""><br></div><div style="">In this role, the individual will also need to build a network of senior loyalty professionals, decision</div><div style="">makers and influencers within each of the target markets. Any prior experience engaging with similar personas or an understanding of the loyalty or martech domains will be a plus.</div><div style=""><br></div><div style="">Some of the key responsibilities of this role would include:</div><ul>  <li style="">Acquire new logos and drive revenue from enterprise customers</li>  <li style="">Evangelize and drive adoption for Capillaryʼs Loyalty and Customer Engagement solutions</li>  <li style="">Build and manage sales pipeline working closely with the marketing team and partners</li>  <li style="">Manage the entire sales cycle from qualifying the leads to closing the sale</li>  <li style="">Understanding of the customersʼ business challenges and effectively articulate how Capillaryʼs</li>  <li style="">solutions can add value</li>  <li style="">Track key competitors and provide effective market intelligence &amp; visibility of market trends to Capillary’s senior leadership team</li>  <li style="">An excellent team player to orchestrate effective collaboration between all teams</li></ul>

Dubai - Capillary Technologies DMCC Dubai

Senior Manager - Sales

<div style="">About Capillary<br>Capillary offers an intelligent loyalty and customer engagement platform that enables brands to delight customers across their<br>purchase journey during acquisition, analysis, insights, and activations.<br><br>Over 400 marquee brands across the US, Middle East, SEA and India, including Petron, Landmark, Levi's, Pizza Hut, PUMA, Jotun,<br>KFC, HP, and GlaxoSmithKline trust Capillary to unlock maximum customer retention potential. With over 650 million consumers<br>and 120,000 stores on the platform, Capillary handles over 100 million consumer communications every day and 300 million loyalty<br>transactions per month. Over 500 Capillary associates across 14 global offices are continually innovating to find new ways for<br>brands to make their consumersʼ lives easier, and experiences memorable.<br><br>Capillary is backed by Warburg Pincus, Sequoia Capital, Norwest Venture Partners, Qualcomm Ventures, and American Express<br>Ventures. Few interesting facts about us:<br>Our products power 250K POS terminals stores across the globe.•<br>Our code touches 650M end customers in 35 countries.•<br>Campaigns product has the scale of reaching out to the whole of South India's population in a few hours.•<br>Loyalty products process transactions of ~$10B annually.•<br>Commerce Platforms process a GMV of INR 30Crores/day.•<br>Do you want to work with high scale, multi-tenant systems that provide real value to retailers? Want to build real &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;web<br>applications that work across multiple channels and devices? We have a bright bunch of folks who care about building the next<br>billion $enterprise. They are driven, highly technical, and highly motivated.<br>The right candidate should have an entrepreneurial mindset and a strong background in developing complex web experiences that<br>are rich, responsive, and interactive.<br><br>You can read more about the work we do at our blog: https://medium.com/capillary-tech/tagged/captech<br><br>Roles and Responsibilities:<br>Own development, design, scaling and maintenance of application that power the central platform of Capillary's Cloud<br>CRM product.<br>•<br>Contribute to overall design and roadmap.•<br>Mentor Junior team members.•<br>EXPERTISE AND QUALIFICATIONS<br>Required Skills:<br>Innovative and self-motivated with passion to develop complex and scalable &nbsp;applications.•<br>3+years of experience in software development with strong focus on algorithms and &nbsp;data structures.•<br>Strong coding and design skills with prior experience in developing scalable &amp; highly available systems using &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Core<br>Java/J2EE, Spring, Hibernate.<br>•<br>Work experience with Relational databases is required (Primarily MySQL)•<br>Prior work experience with Non-Relational databases (primarily Redis, MongoDb) is an &nbsp;added plus.•<br>Strong Analytical and Problem Solving Skills.•<br>BTech from IIT or BE in computer science from a top REC/NIT•<br>Job Perks:<br>Competitive Salary as per market standards•<br>Flexible working hours•<br>Chance to work with a world class engineering team</div>

Software Development Engineer I - Backend

<div style=""><b style="font-weight: 700">About Capillary</b><br>Capillary offers an intelligent loyalty and customer engagement platform that enables brands to delight customers across their purchase journey during acquisition, analysis, insights, and activations.Over 400 marquee brands across the US, Middle East, SEA and India, including Petron, Landmark, Levi's, Pizza Hut, PUMA, Jotun, KFC, HP, and GlaxoSmithKline trust Capillary to unlock maximum customer retention potential. With over 650 million consumers and 120,000 stores on the platform, Capillary handles over 100 million consumer communications every day and 300 million loyalty transactions per month. Over 500 Capillary associates across 14 global offices are continually innovating to find new ways for brands to make their consumersʼ lives easier, and experiences memorable.Capillary is backed by Warburg Pincus, Sequoia Capital, Norwest Venture Partners, Qualcomm Ventures, and American Express Ventures. Few interesting facts about us:</div><ul>  <li style="">Our products power 250K POS terminals stores across the globe.</li>  <li style="">Our code touches 650M end customers in 35 countries.</li>  <li style="">Campaigns product has the scale of reaching out to the whole of South India's population in a few hours.</li>  <li style="">Loyalty products process transactions of ~$10B annually.</li>  <li style="">Commerce Platforms process a GMV of INR 30Crores/day.</li></ul><div style="">Do you want to work with high scale, multi-tenant systems that provide real value to retailers? Want to build real&nbsp;&nbsp;&nbsp;&nbsp; web applications that work across multiple channels and devices? We have a bright bunch of folks who care about building the next billion $enterprise. They are driven, highly technical, and highly motivated.<br>The right candidate should have an entrepreneurial mindset and a strong background in developing complex web experiences that are rich, responsive, and interactive.You can read more about the work we do at our blog: <a href="https://medium.com/capillary-tech/tagged/captech" rel="noopener noreferrer" target="_blank">https://medium.com/capillary-tech/tagged/captech</a></div><div style=""><b style="font-weight: 700">Roles and Responsibilities:</b></div><ul>  <li style="">Own development, design, scaling and maintenance of application that power the central platform of Capillary's Cloud CRM product.</li>  <li style="">Contribute to overall design and roadmap.</li>  <li style="">Mentor Junior team members.</li></ul><div style="">External Skills And Expertise</div><div style=""><br></div><div style=""><b style="font-weight: 700">Required Skills:</b></div><ul>  <li style="">Innovative and self-motivated with passion to develop complex and scalable applications.</li>  <li style="">3+years of experience in software development with strong focus on algorithms and data structures.</li>  <li style="">Strong coding and design skills with prior experience in developing scalable &amp; highly available systems using&nbsp;&nbsp;&nbsp;&nbsp; <b style="font-weight: 700">Core Java/J2EE, Spring, Hibernate.</b></li>  <li style="">Work experience with Relational databases is required <b style="font-weight: 700">(Primarily MySQL)</b></li>  <li style="">Prior work experience with Non-Relational databases (primarily MongoDb) is an added plus.</li>  <li style="">Strong Analytical and Problem Solving Skills.</li></ul><div style=""><b style="font-weight: 700">Job Perks:</b></div><ul>  <li style="">Competitive Salary as per market standards</li>  <li style="">Flexible working hours</li>  <li style="">Chance to work with a world class engineering team.</li></ul>

Software Development Engineer II - Backend

<div style="">Own business &amp; tech KPIs of Capillary deliverables for key clients&nbsp;</div><div style="">uf0b7 Own P&amp;L for the business unit of set of key clients&nbsp;</div><div style="">uf0b7 Understand and analyse existing business and figure growth opportunities&nbsp;</div><div style="">uf0b7 Work closely with sales team while defining scope of work for new clients&nbsp;</div><div style="">uf0b7 Own new client on-boarding and project manage the deployment&nbsp;</div><div style="">uf0b7 Initiate and prioritize projects, track business development, cross-sell, andup-sell&nbsp;</div><div style="">uf0b7 Work closely with the technology/solutions/implementation teams to help determine the best technical implementation methods and reasonable execution schedule&nbsp;</div><div style="">uf0b7 Networking in the region with prospect/industry leaders and represent Capillary at regional/national events</div><div style="">uf0b7 5+ years of experience in software project delivery and/or client management</div><div style="">uf0b7 Deep understanding of Project management methodology and execution experience</div><div style="">uf0b7 Experience inretail, digital, ecommerce, CRM, loyalty analytics space is a plus</div><div style="">uf0b7 Proven record of driving results in a high-growth environment</div><div style="">uf0b7 Strong Team management skills</div><div style="">uf0b7 Ability to collaborate and work effectively with other teams / team members – Delivery, Technology, Product Management, Analytics etc.</div><div style="">uf0b7 Excellent presentation, verbal and written communication skills</div><div style="">uf0b7 Deep understanding of industry issues, a vision for growth and a passion to build Capillary’s position in the industry</div><div style=""><em>I t has been brought to our attention that there have recently been instances of fraudulent job offers, purporting to be from Capillary Technologies. The individuals or organizations sending these false employment offers may pose as a Capillary Technologies recruiter or representative and request personal information, purchasing of equipment or funds to further the recruitment process or offer paid training. Be advised that Capillary Technologies does not extend unsolicited employment offers. Furthermore, Capillary Technologies does not charge prospective employees with fees or make requests for funding as a part of the recruitment process.</em></div><div style="">We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.</div><div style=""><br></div>

Project Manager 

<div style=""><b style="font-weight: 700">Developer Intern (AI/ML) - Capillary Technologies</b><br>Are you ready to solve real business problems with AI? We're looking for deeply curious and rigorous interns with a drive to learn and build fast.</div><div style=""><br></div><div style=""><b style="font-weight: 700">You'll Need:</b></div><ul>  <li style="">Front-end development skills (React and Node.js).</li>  <li style="">Prior experience building AI agents.</li>  <li style="">Proficiency in Python and working with APIs.</li>  <li style="">Familiarity with Langchain, RAG (Retrieval-Augmented Generation), and Vector databases.</li></ul><div style=""><b style="font-weight: 700">What You'll Do:</b><br>Develop, implement, and deploy state-of-the-art AI solutions that drive tangible business impact.</div><div style=""><br></div><div style=""><b style="font-weight: 700">About Company</b></div><div style="">Capillary offers an Intelligent Customer Engagement platform to retailers and consumer businesses - managing the entire life cycle of customer data from acquisition, analysis, insights, and activations.</div><div style="">Over 200 marquee brands across 30+ countries, including Pizza Hut, VF Brands, Walmart, Al-Futtaim, KFC, Starbucks, Madura Garments, Courts and Samsung, trust Capillary to enable easy and seamless consumer experiences. With over 400 million consumers and 25,000 stores on the platform, Capillary is Asia’s leading SaaS product company. Over 700 Capillary associates across 14 global offices are continually innovating to find new ways for brands to make their consumers’ lives easier, and experiences memorable.</div><div style="">Capillary is backed by Warburg Pincus, Sequoia Capital, Norwest Venture Partners, Qualcomm Ventures, and American Express Ventures.</div><div style="">Few interesting facts about us:</div><ol>  <li style="">Our products power 250K POS terminal stores across the globe.</li>  <li style="">Our code touches 400M end customers in 35 countries.</li>  <li style="">Campaign product has the scale of reaching out to the whole of South India's population in a few hours.</li>  <li style="">Loyalty product process transactions of ~$10B annually.</li></ol><div style="">Do you want to work with high scale, multi-tenant systems that provide real value to businesses? Want to build real web applications that work across multiple channels and devices? We have a bright bunch of folks who care about building the next billion $ enterprise.</div><div style="">Find out more about us at <a href="http://www.capillarytech.com/"><u>www.capillarytech.com</u></a></div>

Developer Intern (AI) 

<h3 style="font-size: 1.17em"><br></h3><div style="">We are seeking a <b style="font-weight: 700">Senior Technical Project Manager</b> to lead and deliver complex, cross-functional technology projects. This role requires strong technical understanding, excellent project management skills, and the ability to collaborate across engineering, product, and business teams. You will be responsible for planning, execution, and successful delivery of projects that align with strategic objectives.</div><h3 style="font-size: 1.17em"><b style="font-weight: 700">Key Responsibilities</b></h3><ul>  <li style="">Lead end-to-end project management for large, technical initiatives—scoping, planning, execution, monitoring, and delivery.</li>  <li style="">Partner with engineering, product, and business stakeholders to define project goals, requirements, and success metrics.</li>  <li style="">Develop detailed project plans, manage timelines, dependencies, and budgets.</li>  <li style="">Identify and mitigate risks, resolve conflicts, and proactively manage issues that impact delivery.</li>  <li style="">Ensure clear communication and reporting of project status, risks, and outcomes to stakeholders and leadership.</li>  <li style="">Implement and champion best practices in project management (Agile/Scrum/Kanban/Hybrid models).</li>  <li style="">Drive accountability and foster collaboration across cross-functional teams.</li>  <li style="">Continuously optimize processes for efficiency and scalability.</li>  <li style="">Mentor junior project managers and contribute to organizational project management excellence.</li></ul><h3 style="font-size: 1.17em"><b style="font-weight: 700">Qualifications</b></h3><ul>  <li style="">8+ years of experience in project/program management, with at least 3+ years in managing technical or software projects.</li>  <li style="">Strong technical acumen—able to understand architecture, APIs, cloud platforms, or system integrations.</li>  <li style="">Proven track record of delivering complex, multi-stakeholder projects on time and within scope.</li>  <li style="">Expertise in project management tools (e.g., JIRA, Confluence, MS Project, Asana, etc.).</li>  <li style="">Strong organizational and analytical skills with attention to detail.</li>  <li style="">Excellent communication, stakeholder management, and leadership abilities.</li>  <li style="">PMP, PRINCE2, or Agile certifications (CSM, SAFe, PMI-ACP) are a plus.</li></ul>

Sr Technical Program Manager

<div style="">Capillary offers an Intelligent Customer Engagement platform to retailers and consumer businesses - managing the entire life cycle of customer data from acquisition, analysis, insights, and activations.</div><div style="">Over 300 marquee brands across 30+ countries, including Pizza Hut, VF Brands, Walmart, Al-Futtaim, KFC, Starbucks, Madura Garments, Courts and Samsung, trust Capillary to enable easy and seamless consumer experiences. With over 400 million consumers and 25,000 stores on the platform, Capillary is Asia’s leading SaaS product company. Over 500 Capillary associates across 14 global offices are continually innovating to find new ways for brands to make their consumers’ lives easier, and experiences memorable.</div><div style="">Capillary is backed by Warburg Pincus, Sequoia Capital, Norwest Venture Partners, Qualcomm Ventures, and American Express Ventures.</div><div style="">Few interesting facts about us:</div><ol>  <li style="">Our products power 250K POS terminals stores across the globe.</li>  <li style="">Our code touches 400M end customers in 35 countries.</li>  <li style="">Campaigns product has the scale of reaching out to the whole of South India's population in a few hours.</li>  <li style="">Loyalty products process transactions of ~$10B annually.</li>  <li style="">Commerce Platforms process a GMV of INR 30Crores/day.</li></ol>